Ashley Outlet in Casa Grande, AZ | Furniture & Mattresses (2024)

5

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2

1%

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4%

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(11)

WAYNE BEDURTHA

Jun 14, 2024

Consider purchasing at a different store. Staff not always truthful. I was inform when purchasing furniture there is a 72 hour window following delivery to return. I called Casa Grande store the day of delivery wanting the already paid large Ottoman returned because the delivery person just dropped it off unwrapped and legs not applied. I was told, I would have to install by drilling the legs and they are difficult to do. I ALREADT paid for it to be set up. I called the store and spoke with a male staff person who stated, "not the store policy to make a return."Beware and stay far away from this store!!!

Leg Tail

Jun 13, 2024

Absolutely disappointed with my experience at Ashley Outlet. Not only did I find the staff unhelpful and rude, but the selection was also lackluster compared to what I found at New Furniture Outlet just across the street. To make matters worse, they spread misinformation about New Furniture Outlet, claiming they don't offer manufacturer warranties and sell used furniture. This couldn't be further from the truth, as New Furniture Outlet carries the exact same products, backed by legitimate warranties. Avoid Ashley Outlet at all costs, and support the honest and reliable service at New Furniture Outlet instead.

Norma Perez

Jun 10, 2024

Andrea Porter is an amazing Sales Rep. As soon as we arrived she welcomed us and made us feel important during our time with her. Andrea listened to our needs and we appreciate her for that.

Shaina Perez

Jun 10, 2024

Andrea Porter gave phenomenal customer service today. She gave 100% in expertise in assisting us find the perfect mattress and necessities to go with it.

Danielle Rodriguez

Jun 06, 2024

Had a great experience with Marc! I came in told him what i wanted and was out in less than 30 minutes. Thanks so much

Cece Carter

May 28, 2024

Andrea Ella and Marc all made sure to offer help when I was in the store each time looking for furniture. The best store with great prices ! manager Mo made sure to give me the best prices on top of their already promotions very helpful

Sherry Collins

May 28, 2024

Cece was amazing, she sold me a mattress in less than 30 minutes. And today was her 3rd day as a sales rep.

Amanda Frank

May 27, 2024

Andrea P was the absolute BEST!!! She was very knowledgeable on everything we asked her about from dining sets to pillows!! We bought an adjustable bed base after she showed us how they work! Got a new bed set and new pillows! She made shopping so easy and STRESS FREE!!! She didn’t pressure us into anything and was super cool and sweet to talk to! Ask for ANDREA when you go!!!

Terry Hoover

May 27, 2024

We had a fantastic experience here with Andraa P. We were getting furniture for my dad, who is moving into memory care. We got a great deal, and she treated us so well.

Natalie Garcia

May 27, 2024

I had one of the greatest experiences working with Mark. He was very helpful and wasn’t pushy at all. He had all the answers to my questions and if he wasn’t sure of the answer, he made sure to get it! This was the one time I didn’t mind going in for one thing and coming out with a lot more! Great job Mark!

Sarah M

May 19, 2024

I normally do not leave such low stars. I'll be following up with the manager in person as well. The easiest thing we did was swipe our credit card. The sales representative was amazing and personable. 4 days later we just figured out they sent us the wrong color. Thank God it all matches. The issues we had were with customer contact. My husband works super remote locations. He asked that my number be primary because of this. He got in trouble for the 14 missed phone calls to inform us that our furniture was at the warehouse. 5 calls to remind him of delivery. 1 call for directions. We also decided on the LUXURY of paying 400$ for professional delivery and set up. The guys who did this refused to use the power strips my husband bought for the electronics for the couch sets. They refused and simply plugged into the walls leaving 3 cords running across our walkway as a tripping hazard. Had we known this was the policy we'd have done it ourselves. Professional set up isn't just plugging it in and calling it good. When I questioned the gentleman delivering it. The answer was pretty rude. Apparently the almost 6,800$ we spent wasn't enough. "Most people pay extra and get the battery packs." REALLY!! While I received empathy from the person I talked too. There was zero accountability. Zero solutions or offers to redo or compensate for the hassles. For this reason. We will never buy from Ashley's again. Pic is from our 400$ professional installation. 🙄

Bobbye

May 18, 2024

My experience here with the salesman, Mark was wonderful. He listened to every detail of what I was looking for and made sure I was happy. I will definitely be back!

Jesus Fierro

May 17, 2024

Matthew was very helpful and friendly. Great experience!

Danielle Rich

May 06, 2024

Mark was very helpful

Helena Hepponstall

May 05, 2024

Mark was extremely friendly and went above and beyond helping me get a new bed and mattress for my disabled mother in law. He gave me several options for her and helped me find the perfect mattress that met all of her needs.

Marcus Amaya

May 04, 2024

Andrea Porter was a great sales lady very professional, great prices would recommend Ashley Outlet.

Vanda Tisdale

May 04, 2024

Excellent service! Friendly, courteous and very professional!

Alberto Romero

May 03, 2024

Matt and Andrea at Ashley assisted us with are purchase just moved from Texas , would recommend made my shopping experience very pleasant. just ask for Matt and Andrea if you want amazing customer

Angelique McCoy

May 02, 2024

This store is a hidden gem. I love the selection and the customer service is amazing. Andrea Porter greeted me immediately upon entering, started a cart to save my selections, and walked me around the entire store sharing details for each sectional I was interested in. She was so kind and very knowledgeable. I will definitely be back!

Sammy Hendrickson

May 01, 2024

👎👎👎👎 no communication what's so ever. Not happy with service!

Britney Womble

Apr 30, 2024

Marc was a great sales man. He was very knowledgeable and patient. Will definitely be back.

Lisa Somerton

Apr 27, 2024

Matthew is amazing! I had questions about a couch that was not in store in Casa Grande, Matthew took it upon himself to look up the information and called me back! I went in I found a couch and ottoman Matthew help me with a credit card app. I was approved...then I changed my mind on the ottoman, saw one from a different company!! No worries! Redid the paperwork I got what I wanted I am Happy!!!

pink blobfish

Apr 25, 2024

Matthew was great, sold me a great mattress and had amazing customer service ! Wouldn’t go to another store and will be returning.

Phelan Conway

Apr 25, 2024

Manager Moe Money, here was the best! He helped me find a whole bed setup, plus a whole new sofa and loveseat for my new apartment! 10/10 service! Will definitely be back

Brian Vierra

Apr 25, 2024

Manager mo was awesome!! Very knowledgeable and personable. 10/10 service

jennifer yochum

Apr 25, 2024

Was looking for a mattress and Mo the manager helped me. I didn’t know there were so many different options when it came to mattresses.It was truly overwhelming, but he helped me so much was so knowledgeable and kind. Such a great experience if you go there, please ask for Mo. What a great guy!

Bobbie Ashford

Apr 21, 2024

Shoutout to Andrea Porter, she was amazing. Thanks so much for the sale of our beautiful living room furniture……you are awesome!

E. J. Medrano

Apr 17, 2024

Marc was excellent. He answered all of our questions and was very helpful.

S.M

Apr 16, 2024

This is the best place to start shopping for your home… My family and I were here last night without even planning to purchase anything because it wasn’t the right time but Vernon, Matt, and Jennifer did everything possible so that we could afford to purchase our table last night and not only that they were so kind to my baby, I left feeling so grateful thank you guys sooooo much 🙏🏼❣️ I loveeeee the table and really appreciate you guys and your welcoming vibes 🥹

Song Ja Park

Apr 15, 2024

Great service and very knowledgable! Vernon was very helpful!

JayDog392

Apr 15, 2024

Great experience, Vernon was very informative. Will be back for sure!

Samantha Marrufo

Apr 14, 2024

Andrea was amazing and SO helpful! 🤩

Kerry Peterson

Apr 14, 2024

Just had a great experience with Mark! He is a great asset to your store. He was honest and polite and we appreciated working with him

Renae

Apr 14, 2024

Vernon was exceptionally professional and super friendly. I will be back for other items

Charles Owens

Apr 14, 2024

Rik is a awesome salesman. He was with us throughout the whole process and had great recommendations. Thanks Rik in Casa Grande location.

Heather Sauceda

Apr 14, 2024

Andrea Porter is amazing! Highly recommend her.

Roberts

Apr 13, 2024

Andrea was great and Moe. Got us the price we want to spend.

Cindy McCaskill

Apr 12, 2024

The purchasing process was “okay.” But, after the dining table began to chip, I talked with Jennifer, the customer service rep in the store. She was wonderfully responsive and pleasant. She created a paper trail and a plan to address the issue. Yea, Jennifer! You’re great at your job. Thank you.

Aimee McClurg

Apr 10, 2024

Big thanks to Marc for helping us find the right mattress and bed frame at a good price for us, we cant wait for our bed to come in!

Brandon Beaumont

Apr 09, 2024

Marc helped myself and my GF. He was the nicest salesman I have ran into in years. The wow factor was off the charts. Even after the store hours….. he didn’t have a problem helping us and we never felt rushed. He even stayed later after my gf forgot her phone in the store. This guy needs a big raise and a pat on the back. Nice work man, they need to clone you.

LaVon Rutledge

Apr 09, 2024

My experience with Ashley and my sales rep Matt and office personnel Jennifer were excellent and very helpful and knowledgeable. Delivery was very smooth and drivers were very helpful. Definitely will be purchasing again.

Nilka Rivera

Apr 09, 2024

Rik assisted us, excellent service and professionalism. He exceeded our expectations.

Ivan Gonzalez

Apr 09, 2024

Rik was awesome, excellent customer service. He work hard to get us the correct merchandise for us.

Ken Berkenkotter

Apr 07, 2024

Mark answered all my questions

IIoNastySinsII

Apr 07, 2024

Thank you to Andrea porter for getting my son setup with a new table set

Ash H

Apr 07, 2024

Andrea Porter was amazing to work with she went over and beyond expectation , great prices and awesome atmosphere. will be returning again.

Emmanuel Kipruto

Apr 04, 2024

Andrea porter- awesome visit, she was very help and knowledgeable,Would recommend anyone

Bruce Jones

Mar 30, 2024

Matthew was great help.

Alysa Reyna

Mar 23, 2024

I had a wonderful experience in store ! Jennifer and Moe were an amazing help..

Ashley Quan

Mar 21, 2024

DO NOT BUY ANYTHING ONLINE! They will not give you your refund. They will give you the run around saying someone will reach out to you. BUY IN PERSON PLEASE! Been scammed by their online store. Even if its under ASHLEY name. GO IN STORE!

Doc Dave

Mar 20, 2024

Ella sold me living furniture set and was awesome!

Jendry Fernandez

Mar 17, 2024

As soon as we got here Mo give us a great customer service , great place to find quality furnitures

Raul Hernández

Mar 17, 2024

We shopped here today and we had great time getting our new furniture. Moe (manager) and Marc where awesome helping us to get the best furniture👌 with the best deal. Loved to buy at Ashley!

Dj Wagner

Mar 14, 2024

Very helpful people !

Naomi Ledwin

Mar 11, 2024

Matt and Moe took care of me and will return back! Thank you! 🤩

Shyla Marie

Mar 11, 2024

Store manager Moe was very helpful! Would return here again for any future purchases!

Robert Eddington

Mar 10, 2024

Ashley and Mo was great to work with and had a great experience

Linda Kaiser

Mar 09, 2024

I had been looking everywhere for a small profile recliner but was having no luck until I went to Ashley Furniture in Casa Grande. When I got there Rik greeted me and helped me find the perfect chair! He was friendly, helpful and knowledgeable. If you stop in there, ask for Rik. You won't be disappointed!

Tim Weberling

Mar 09, 2024

Shopped here recently and had a GREAT experience! Andrea was soo helpful, knowledgeable, super nice and down to earth! I will 100% be buying from here again!

RCL

Mar 06, 2024

I was looking for a recliner and the main salesperson Richard(?) was with another customer so Jennifer (who worked in the office I believe) asked if I needed help since I was just wandering around browsing. Even though she was not a regular salesperson, Jennifer was extremely knowledgeable and helpful. She took the time to show me what I was looking for and answered questions until Richard was finished with his other customer. Both Jennifer and Richard gave amazing customer service. It was a great experience and I highly recommend Ashely's for anyone looking for good merchandise and really friendly and knowledgeable service!!!

Ramona Roubideaux

Mar 05, 2024

Andra was very helpful and caring about my comfort. Very kind and knowledgeableExcellent service from Andra. Thank you kindly

Ronald Bittleman

Feb 25, 2024

I had initially posted a very detailed post,regarding my experience with Ashley Furniture Outlet in Casa Grande, and decided to remove the post, because it was to detailed.The short version is the store did not properly handle my request to properly repair or replace my five month old dual recliner coach that had a tear at the seam on the arm.Later they finally agreed to replace the couch, which is scheduled, for 2/27/24, so I will see how that goes.Hopefully you will have a better experience, and the store will be more attentive to processing service claims.

Maggie Opitz

Feb 13, 2024

Richard and Jennifer were great. My friend and I had a fun time. We both got furniture, the service they gave was great. Excellent

Sam Rivera

Feb 07, 2024

Great experience with Marc he will get you exactly what you want. Definitely recommend to come in

Fede Gomez

Feb 07, 2024

Rick was amazing today excellent service

Mike Dohrmann

Feb 06, 2024

All I have to say is WOW! What an incredible experience I had visiting this store. From the moment I walked in, I felt wanted. They had a great selection of product at a great price. Moe the manager was extremely helpful, showing us around and ensuring we were making the buying choice. I would highly recommend this particular Ashley's to anyone. Make sure ask for the Moe the manager as he is just wonderful!

Jose Cedano

Feb 06, 2024

Loved working with sales manager matt. Great dude. Knowledgeable but not pushy. Laid back but also got the job done. Would definitely work with him again. Overall great experience 👍

Ramiro Cazares

Feb 05, 2024

Worked with Matthew Johnson was very knowledgeable with his furniture information. And was a straight shooter in explaining all the details of finance and delivery. If I got back only working with Matthew Johnson

Jon Harper

Jan 28, 2024

Very polite staff. Marc paul was very helpful and did not pressure you into a sale. Helped us with our decision on a dinner table set.

Tommy Tracas

Jan 27, 2024

Scott was very helpful and assisted us with everything we needed. The process was quick and painless.

Paul Mayer

Jan 27, 2024

scott and mo were great, was good to do business with them, highly recommend them

Vanessa Estrada

Jan 17, 2024

In November of 2022 I bought $4000 couches from Ashley furniture I was expecting top quality as that's what I had experienced in the past from them. let me tell you they went way downhill the couches are so cheaply made, I did buy the 5 year warranty, which when I called today was told doesn't cover because I should have called sooner as soon as I noticed they were starting to smush. These are the most cheaply made couches. Beware if spending your hard earned money at this establishment. I have never had couches that looked this bad within the first year. Buyers beware!

Sergio Santos

Jan 14, 2024

Wow amazing store, Scott and Moe really took care of me! Thank you

Toby Bteibet

Jan 12, 2024

Was very impressed by how knowledgeable everyone is!

Walid Abu-Raad

Jan 12, 2024

Moe and Marc took care of me and were very professional. Great selection, great prices and great staff

osama zayed

Jan 12, 2024

Great customer service

Richard Kyte-Powell II

Jan 04, 2024

Ricky is funny.

Kyte Junior

Jan 04, 2024

Quick, friendly and definitely coming back.

Alyssa Cleghorn

Dec 21, 2023

Marc was amazing super helpful not pushy and great customer service.

Kerran Armstrong

Dec 14, 2023

Scott was great salesman that made the experience even more great!

Perla Solano

Dec 10, 2023

Thank you for helping me find the perfect mattress, my consultant Andrea was great!

Angela Woolsey

Dec 06, 2023

Go See Marc! He’s very informative & will get you set up with the best deal possible. I’ve been a couple places in town that were unable to help me with my furniture purchase needs!

KaSh4 Az

Dec 05, 2023

Bought our new family room set here and love it. Only complaint was the sales people were a bit pushy. Didn't allow my boyfriend and I to just enjoy and speak privately to each other. Overall though the salespeople were very nice and we love our new family room set!!!!!!

Tim Shelton

Nov 29, 2023

I worked with Matt, and Marc.They were very easy to work with, We got a great deal.

jack sowma

Nov 28, 2023

Ella was a tremendous help and made the whole experience pleasant

Steven Hall

Nov 24, 2023

Our experience was fantastic. Andrea was extremely helpful and friendly. I would highly recommend you see her for your purchase.

Vicki Wilkins

Nov 21, 2023

Ist time in this newer location. Store is well lit, welcoming & salesman Mark was so very helpful. Hubby knew exactly what he wanted in a sofa & we didn't have to shop & would not want to shop anywhere else! Thanks.

Kim Jimenez

Nov 20, 2023

It’s unfortunate I have to give a one star review when this location has such great ratings.I bought a new bedroom set here. I waited for weeks for delivery which is fine. The day of delivery there was an issue with some of the parts to the bed so they couldn’t put it together. I’d already given my old bed frame away so this meant sleeping on the mattress on the floor until the new parts could be delivered. I expressed that this would be hard for me because I have arthritis in both of my knees and it’s extremely painful to bend my knees and getting up and down from the floor is not good. The corporate office assured me this would be expedited.Today I receive a call from the store regarding the new delivery date and it’s close to 3 weeks from now. So I will continue to hurt myself getting up and down from the mattress on the floor for weeks.Definitely wasn’t expedited and I’m super disappointed. Doubt I will buy anything from Ashley again.

Brigitte Burke

Nov 20, 2023

Andrea Porter was super great to work with. Thank you!

Patti Gibbon

Nov 15, 2023

Please stay away from Ashley furniture. They lie and they have no compassion for their customers. Don't believe them. They just want their sale. They really took me for thousands and and did not stand by their promise. I got the wrong bed and they would not take it back!

Michael Stonich

Nov 14, 2023

Great customer service, new guy Marc helped take care of families needs, even for second order on a different day.

Jesse Blair

Nov 12, 2023

Marc was our sales sales associate and he was amazing. He was knowledgeable and super helpful. Will definitely go back to him for any future purchases.

Sherry Montijo

Nov 12, 2023

Andrea was very informative and worked with us getting the bed we wanted.

Aaliyah Diaz

Nov 08, 2023

Ella was amazing help! So professional and friendly. She had an answer for all my questions. Thank you for all your help, I appreciated it.

Marc Paul

Nov 06, 2023

Just moved to the area, was impressed with the kindness of the sales staff and the availability of furniture. Jennifer was so kind in helping me with all my questions and concerns. Great store Great Company.

jessica hodge

Nov 05, 2023

Went to Ashley’s furniture and received help from Andrea Porter. She was very helpful, professional and had great customer service. She answered all of our questions and was very friendly. Will definitely do business with her again, thank you for the help.

GK

Nov 05, 2023

Andrea was very helpful and professional and I would recommend her to friends and family.thank you guys for your help

Katherine Young

Nov 05, 2023

Andrea was so wonderful to work with and very helpful

Bryan Storey

Nov 04, 2023

We had an amazing experience buying a new couch from John Fernando he was so accommodating and made the purchase so easy and pleasurable will definitely come back again

Diane mah

Nov 04, 2023

great customer service with John Fernando. purchased a queen size bed and was looking for an oval table and he found us and a oval table. would recommend John Fernando when coming to the Ashley store

Bill Mercer

Nov 02, 2023

John Fernando was very helpful and considerate.

Ben Sotelo

Oct 30, 2023

John Fernando helped me find what I was looking for. Very nice and friendly. Thanks for a good experience.

Joaquin Perez

Oct 29, 2023

John Fernando was awesome! He went out of his to help locate the tables I was looking to complement my bedroom furniture. I appreciate his customer service!!!

Robert Carpenter

Oct 24, 2023

Ella was very friendly and knowledgeable. Quality furniture at reasonable prices.

WAKANDA FOREVER

Oct 24, 2023

Ella was very pleasant and patient. I enjoyed working with her

Kellie Weitman

Oct 23, 2023

Scott is absolutely amazing! Love that he met us at the front door as soon as we walked in.

Nora Zorich

Oct 22, 2023

Andrea Porter was my sales gal and she was awesome to work with , shop with her you'll have a great experience.

Tegan

Oct 19, 2023

I second all the reviews that say they hate the pressure from sales people and that John Fernando was THE exception to this. He was so nice and didn't pressure us at all! I honestly walked in not planning on buying a mattress right away but he was so friendly and helpful that I didn't feel stressed out by the experience at all. I was able to make a decision that I felt good about. The store lead was also great and helped make me a deal. Will definitely tell people to check this Ashley's out!

Larry Gray

Oct 18, 2023

Had a fantastic experience at Ashley’s my salesman John Fernando was the best

Andrea Terry

Oct 17, 2023

John Fernando. Very nice guy, help us out a lot and the process was quick and easy. Would recommend this store to anyone. Great people, great prices!

Nick S

Oct 15, 2023

Andrea was the absolute best. She helped us find everything we needed. She recommended some great items and saved us money. ask for her.

Victoria Garcia

Oct 14, 2023

John Fernando was very patient and helpful.

Joseph Kunkel

Oct 12, 2023

I needed to replace my worn out couch and salesman John Fernando listened to my requirements and helped find the perfect replacement.Thanks John.

Bill Peters

Oct 11, 2023

We couldn’t have been happier or more impressed by the service that hat we received from Alice at the Ashley Outlet in Casa Grande. She was courteous and patient as we looked for bedroom furniture. She understands what it means to make the customer happy. Needless to say we purchased three items from Alice and left the store in a fantastic mood!

Jeffrey Countryman

Oct 08, 2023

Andrea was great and a wealth of information, a pleasure to talk with.Thank you very much

Jessica Uecker

Oct 03, 2023

John Fernando was excellent!! He answered every question quickly and helped us find everything that we were looking for. 10/10

Mike C

Oct 03, 2023

John Fernando did an amazing job when my family and I went in today looking for an entertainment center. He gave us a good deal as well. Highly recommended him

Kent Myers

Oct 02, 2023

People in the store were very helpful and knowledgeable.

Janine Manley

Sep 30, 2023

John Fernando was awesome.Followed me around for quite some time as my daughter & I were deciding on many different items. He was patient AND gave me the discounts I asked for! Thank you John.

Jose Ramos

Sep 25, 2023

John Fernando was a great sales man 👍🏽

Fred Flins

Sep 25, 2023

Knowledgeable friendly customer service. They really worked with me on pricing. 100% recommend!! John Fernando was my salesman, excellent!

Lora Falus

Sep 25, 2023

John Fernando was exceptionally helpful and very pleasant to work with. Very knowledgeable about what we needed.

Nancy Miller

Sep 25, 2023

John Fernando welcomed me into the store. He carefully and thoughtfully listened to what I was looking for. He showed me a recliner that he thought would be what we needed. The manager was also very accommodating. He was even willing to relocate the recliner in order to make it easier for my husband. I highly recommend the Casa Grande store.

Charlie Thompson

Sep 25, 2023

John Fernando was amazing !!!

April Crimmins

Sep 23, 2023

John Fernando did an exceptional job of helping us with our furniture purchase. He gave us plenty of options and was very patient while we made our selections. We will definitely be back for our next purchase!

Nuria Tarango Garcia

Sep 23, 2023

Great customer service. John Fernando was awesome

Brian Haney

Sep 18, 2023

Andrea Porter was extremely helpful and helped us find a sofa that was perfect for us and at a great price! Would definitely shop here again the next time we need some furniture.

Jannelle Rivera

Sep 17, 2023

John Fernando was great help for my families furniture needs.

Christopher Smith

Sep 16, 2023

Andrea was very sweet and helpful. Answered all of our questions. Smooth and easy buying process.

Johnny Kakar

Sep 06, 2023

Went in for a new bedroom set for my daughter, left happy after John Fernando helped a brotha out. Shopped at other furniture stores before, i think i found my go-to from here on out.

Bob Hole

Sep 05, 2023

This was a weirdly excellent experience.I absolutely HATE being greeted at the door by salespeople trying to sell me. However, it worked here. The smile seemed genuine, the up-sale pressure was nearly not felt, and it really felt so much less like a commission sale than it could have. He was friendly and well-trained and is obviously a people person.I can genuinely recommend John as a salesman, and Ashley as a store.

Jesus Nestor Lugo

Sep 05, 2023

(Translated by Google) Very good services and excellent prices attended by John Fernando.(Original)Muy buen servicios y exelentes precios atendidos por john fernando.

Darkwolf Animations

Sep 04, 2023

John Fernando helped me and my partner picked out the best dresser they had! Thank you so much!

Marcus Ramirez

Sep 04, 2023

John Fernando gave us excellent help in Casa Grande, AZ. We are very satisfied.

MySackSweat

Sep 04, 2023

Andrea was the best! Showed me everything I was looking for and helped me get our new king setup!

Damian Arellano

Sep 03, 2023

John in casa grande gave us Great customer service!!! Recommend to anyone!!

Kevan Dill

Sep 03, 2023

John at the Ashley outlet in casa grande store was awesome! So helpful and knowledgeable! We came back just for him!

Regina Macato

Sep 02, 2023

Scott in the CG location was so fun, knowledgable & very outgoing. Knows his fabrics & styles.. took us everywhere in the store & joked with us.. made us feel comfortable while shopping. Go to ashley outlet at the CG location and ask for him!!!!

Sherry summers

Sep 02, 2023

John Fernando was very helpful and accommodating. He was not too pushy and helped us make the perfect choice.

Sue A Smith

Aug 30, 2023

So awesome very helpful.. would highly recommend her..Stephanie....

Ek A

Aug 30, 2023

WOW!! 😊John and Mo the manager,were absolutely Amazing. Professional, friendly and be sure to ask John for his personal curry recipes. 😁

Michael Littlejohn

Aug 28, 2023

John was an amazing sale person.

Alberto Garcia

Aug 26, 2023

Andrea did a great Job helping find my furniture needs.

Paul Schofield

Aug 22, 2023

My mom needed a new rocking chair, and is kinda old fashion, she went to this outlet, found a chair she liked but wanted a darker color. The new chair with the color my mom wanted was a quick and easy pick-up, John who helped load the new chair was super friendly. Was in and out quick, great experience.

Brandi D

Aug 21, 2023

Great experience, was able to find furniture I really liked. The staff member John was very friendly and helpful!! Will definitely return when i am ready for more firniture.

Vanassa Sanders

Aug 21, 2023

Love the prices!

Rodney Arrington

Aug 21, 2023

My wife and I went into the store for an entry way table and the salesman was very helpful and made suggestions without being pushy. The manager and salesman gave us a fantastic deal as well. It was an overall great experience and I would recommend this location to everyone!

Iesenia Mariles

Aug 21, 2023

John Fernando was such a great help when we were searching for our new living room and gave us a great deal, I definitely recommend Ashely Outlet!!

Lopez Lopez

Aug 20, 2023

Stephanie & Team we’re super

Stephanie Garcia

Aug 20, 2023

Went yesterday to purchase a new mattress and entertainment center and John and Mo were very kind and helpful. They provided great customer service and were very patient with me. Definitely will go back to see them when I need something. Thank you guys.

bridgette gibson

Aug 19, 2023

Ella was amazing and easy to work with on my new Cal King bed. Ask for Ella if you stop by!

Lori Nicholson

Aug 13, 2023

We came into the Casa Grande Outlet store yesterday to look for a new chair for my 81 yr old mother & were greeted at the door by John Fernando. He listened to what we were looking for and showed us different chairs. He was very attentive and courteous and never pushy. It was like he knew what options would be best for mom and didn’t waste time with choices that we didn’t want or need. We walked in to look at rocker/recliners and then he asked if he could show us one more. We knew as soon as mom sat down this was the one! We purchased a Power Lift Recliner that mom is so excited to have delivered later this week! We would not have explored this option if John had not taken the time to help us find the best solution which would fit her needs. He very patiently showed her how to use the remote control and after we decided on the chair he went above & beyond & gave us a huge discount!! We had a very pleasant experience & couldn’t have asked for anyone better to show us around. We would recommend John to anyone who appreciates excellent service!

Mohammad Rasheed

Aug 08, 2023

Staff supper nice and friendly, they helped me find what I need fast and for a great price !

E ELG

Aug 08, 2023

The store was great, the customer service was the best part with someone greeting me right at the door. Definitely coming back. Thx mo

Fayez Ghalayini

Aug 08, 2023

This place always comes in clutch when I moved in to my new house. Thanks to Mo, I was able to get myself a new couch that I am excited to get it delivered 🙌

joshhall356

Aug 08, 2023

Warning ⚠️ before you make the drive from Phoenix, this is NOT AN OUTLET. Everything is the same price as normal Ashley stores.We were very disappointed after driving from the northern side of Phoenix to find it was all the same as our local Ashley store. I even called the day before to check it was an outlet and was assured it was.The saving grace of this store are the staff. John met us at the door and was very polite and helpful. While we didn’t end up purchasing anything, he was knowledgeable and not overbearing as we perused the store.

Julie Cast

Aug 04, 2023

Very nice employees and very helpful

Devin Cast

Aug 01, 2023

Wonderful service and very respectful. Not at all trying to upsell.

Sarah Huerta

Aug 01, 2023

John Fernando was Very helpful and knowledgeable of items I was looking for. Excellent customer service!

Kennady Patrick

Jul 29, 2023

The customer service team was amazing and knowledgeable about questions I had about an order of mine. I will definitely be back to Ashley's Outlet!

Victor Thiel

Jul 26, 2023

I went to the ashley furniture outlet close to closing time and John Fernando assisted us with A-1 quality service with no rush and we got a great deal on a brand new sofa!

msierra2236

Jul 24, 2023

Very helpful answer all my questions and got me the best deal my sales rep was John.Fernando very recommend going to see him

Donny White

Jul 22, 2023

We had an amazing experience last weekend at the Ashley’s outlet in Casa Grande. As soon as we entered the store we were greeted with a warm welcome from our sales representative John Fernando. What a great guy. He showed us around the store, and made himself available for all our questions. We picked out a beautiful sectional that fit perfectly in our home. We Would definitely recommend John and Ashley furniture to all our friends and family!! Great Job John F.

Ella Weinheimer

Jul 20, 2023

Moe & Ella did an amazing job, they were both extremely helpful, very knowledgeable on the products as well. Great customer service, made shopping for my house very easy. The Outlet was very clean, organized and labeled well to help me navigate around. Thank you both for all your help I will be back!

King Beast

Jul 15, 2023

Wow this store is amazing, very informative, and they took care of me

Mohamed Elghalaieni

Jun 25, 2023

Amazing Service! The salesman was polite and wasn't pushy, he let me take my time and help me make a perfect decision!

Tim Brady

Jun 03, 2023

Unpleasant experience today, sales lady had a bad sarcastic attitude directed at me, unprovoked and extremely unnecessary. Left right after, and will not be back.

Amy Sanchez

May 01, 2023

I had a great experience at Ashley's Outlet John Fernando was very knowledgeable and made sure to answer all of my questions he also was very helpful when it came to decision-making and not pushy thank you John for a Pleasant experience!

Nancy Pratti

Apr 19, 2023

Amber was our salesperson at the Casa Grande location. She was wonderful and very attentive to all our needs. I highly recommend her to anyone who goes in the store.

Christal Ramirez

Apr 18, 2023

I absolutely love this new location in town. The staff is Amazing, Stephanie was so helpful and very detailed. I would highly recommend seeing her for anything.

Mike LaPena

Apr 16, 2023

Overall great experience with the staff and thank you for helping me select my theater recliners!

Nolan Wilcox

Apr 16, 2023

First time going into this location highly recommend. People are friendly and very knowledgeable! If your are looking for furniture definitely recommend stopping in and taking a look. Plus they have a lot more to show than what's on their floor as well.Thank guys!!

Atlus

Apr 16, 2023

Matt is the best salesman in Arizona!!!!

Roushan Sharuk Ahmed

Apr 16, 2023

Ryan and Matt was very helpful also knowledgeable. Ryan was running around like my golden retriever thought the whole store 😂. I would definitely go there to shop again!

Anh Vu Tran

Apr 16, 2023

Great help from handsome Ryan, the store manager, even I just come for customer services. 5 star Ryan!

Sam Glennon

Apr 16, 2023

Don’t miss out on this beautiful store. The staff is friendly and experienced! Great selection and price! Go check it out.

Litzy Rodriguez

Apr 16, 2023

The store manager was super helpful. Helped me with my issues. Will definitely come back again.

Isaac Beistegui

Apr 16, 2023

Great store and awesome store manager!

Jennifer weinheimer

Apr 15, 2023

My Saturday has been made!! Myself and my boyfriend just left Ashley from making a pretty big purchase. It was definitely an great investment so we wanted to make sure that who ever we worked with was very patience nice loved their job etc…. Ella was it!! She was everything and more, she was was very welcoming and took the time to make sure that our big investment was worth it and it definitely was. (I’m so excited for it to arrive) Ella also took the time to explain everything to us in detailed.She made sure that all pieces accommodated our everyday lifestyles . I truly want to thank Ella for her kindness sweetness and overall customer service I will definitely be back.

Shalisa Nicole Washington

Apr 14, 2023

So glad to have Ashleys back in Casa Grande! I went in the other day with my family and staff was 🤩 Awesome, they were all very knowledgeable and helpers one of another. Managers Ryan and Matt were very helpful as well. We also worked with Shalisa and she was amazing to work with very informative, willing to go above and beyond gave us our space I actually was in there to redesign my entire house and Shalisa assisted me in giving ideas on what colors I should have sofa, bed , chairs etc…… that accommodated everyone in my household. I will definitely be going back to work with her. Hopefully they get some new pieces soon when I what to furnish my other house.

Avery

Apr 14, 2023

Everybody was really friendly and made sure I was being helped. Matt did a great job with service from the beginning all the way till after delivery.Love my new mattress.

Angie Nelson

Apr 02, 2023

Exceptional experience! Shauna was our sales associate and she was very knowledgeable, friendly, and helpful. There was no pressure to buy and she encouraged us to make sure the furniture set was right for us and our space. We will definitely return to this store.

Natasha Thornton

Apr 02, 2023

Such a great and family friendly furniture store. We were helped by Shauna, she was so nice and even made the kids happy about shopping there. She didn’t just try to up-sale us, she made sure we purchased what we loved. We will definitely be shopping here again. Thank you Shauna for your great customer service!

Claude Thornton

Apr 02, 2023

I went in looking for a new living room set Shauna took the time out to set everything up moving stuff around while pregnant to make sure I loved every bit of the set it’s was in my budget delivery when I needed it and was set up for me thank you Shauna will be back for my bedroom next!!!

M. Ma.

Apr 02, 2023

I’m giving a 5 star review mainly because of the associate Shauna! She was really great! We went in to check out the mattress and bought a new bed and mattress! Shauna answered all our questions, even the ones we asked more than once! I appreciate her patience and kindness!! You need a great associate? Ask for Shauna!!! Thanks Shauna! We love our bed!!

Toca Boca

Mar 21, 2023

I had the best experience with Shauna after seeing the reviews I was skeptical but she answered all of our questions. Shauna was very interactive the time we spent there with our kids asking her all types of questions! I got a great deal with my delivery when I needed it and more thank you Ashley outlet and thank you Shauna, will most definitely be back again!!! Btw my husband is black and we got the best customer service just saying!

Valarie Mcroberts

Feb 27, 2023

I like how you guys deleted my comment and review about how unprofessional you're employs were , and how they helped 2 families after us even though we first in! Your judgment against the way we looked costed you a huge sale and we took our buissness to mor furniture! Never judge by looks 👌 because my husband wasn't white! Doesn't give you the right to not even attempt to ask of we needed help.

Antoinette BROOKS

Feb 22, 2023

Hello everyone, this is such a beautiful store. My husband and I just moved to Casa Grande the 11th of February this year. We decided to see what store were in the mall on Presidents Day.i spotted the Ashley store right away. We were greeted with very friendly salespeople. We were looking for a sleeper couch. The one they had fit the budget but wasn't to my liking. I started wandering the store and landed on a most comfortable DARCY royal blue sofa. That's the one I told my hubby. The sales girl offered us a Presidents Day coupon for $100 and we bought it!!! Delivery is a bit pricy but worth it. Can't wait for Thursday. Antoinette Brooks

Pamela Houston

Feb 20, 2023

Brianna O. was simply the best. She showed us exactly what we were looking for with no pressure. She gave us options and was extremely efficient with our time. Brianna was friendly, happy to help, and courteous!

Chrissy F

Dec 31, 2022

Shalisa was fantastic! Answered all of our questions and was willing to look up different products for us in different colors. She didn't push at all, super friendly, very easy to talk to, went above and beyond to try to help, and personable! We will be back! Thank you for the great customer service!

Bryana Piccirilli

Dec 31, 2022

My boyfriend and I bought our first couch together from this location. Ella was amazing! There were 2 other ladies that helped out as well and they were both super nice and helpful. Ella helped us with everything we needed and answered all of our crazy questions. It fits and looks great in our home. We are so happy with it! We will definitely be returning for future purchases.

Andres Gutierrez

Dec 30, 2022

We been with Ashley for yearsShe hasn't let us down yet !!

Ernestina Abril

Dec 26, 2022

Just purchased our lovely couch! Thank you Ella for helping me find the right one. I’ve gone into different furniture stores and felt pressured to purchase a piece. It was the total opposite here. Ella was very kind and professional. The customer service was excellent! I will definitely be visiting again!

Wendy Contreras

Dec 03, 2022

New store in town. Went to go look for a sectional sofa. They where very nice, and helpful. Lots of options.

Red Ty77

Nov 28, 2022

Amazing deals on quality product. I was most impressed with the customer service here!

Augustus R. Alexander III

Nov 20, 2022

Very friendly And courtesy Customer serviceI just needed a small item and they were able to help me with that Along with delivery options Thank you for your professional help

Giridhar reddy Sureddy

Nov 19, 2022

This is a new store with amazing deals and amazing peopleRyan, Jordan, and Matt helped me in getting a good deal.